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Make sure you know what
you're getting !
Your
hosting company has sufficient bandwidth regardless
of how much data transfer is allowed. Thobson
is directly hooked up to Level3 AT&T &
UUNet/Worldcom's backbone. Click
to find out more about our network
You get the
full control of your domain & hosting features.
Make sure that you get the industry's most powerful
control panel, either Plesk
or Ensim. Thobson empowers
its users my installing the latest Ensim Pro Webppliance
3.5 on its server & you have the full control
of all the features.
Most service
provider offer discount & cut down the feature
as well. Thobson offers the maximum value
for your money by offering Web-Based Email, Wireless
Email (access your email from your mobile phone
or any wireless device), Visitor Tracking System,
More Disk Space, Highly Available bandwidth with
CIR commitment, Multiple Redundant OC12/OC48,
Unmatched Service, Online Support Center, User
Support Forum, FAQs, Emergency Escalation, Online
Billing, & a lot more.
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What kind of software is
included with your server?
Many of our competitors just include open source
software - software that's free to anyone who
wants it. Then they will charge you extra for
anything more than a basic, free control panel
such as Webmin (which has limited functionality),
or basic web statistics such as Webalyzer. Others
offer a limited version of the software, as if
you'll only have limited needs. Also, always do
research on hosts who offer Miva for free. Chances
are that they're just including the Miva Empresa
engine and they'll end up charging you over $100
for each shopping cart license.
By taking advantage of our agreements with leading
hosting software vendors, Thobson now includes
all of the best hosting automation software, including
the managed version of Ensim Pro Webppliance Control
Panel($599 Value), Urchin 4.0 web statistics software
($695 Value), and the Miva eCommerce engine with
a free Merchant shopping cart ($695 Value). Extra
Miva Merchant shopping carts are as inexpensive
as $8 each.
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Do they support, update
and patch your Server?
Some competitors offer the basic control, and
then pass you off to their website if you need
any assistance. Others will include the unmanaged
version,
Thobson takes all the headaches away by including
the fully managed version of Industy's most powerful
Ensim
Pro Webppliance Control Panel. This
means that when a new security patch or upgrade
arrives, we will upgrade it & install it at
NO CHARGE.
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Do they offer full-service
technical support by phone?
It's 2 AM. You need to speak with someone right
away to request a simple server reboot. All serious
hosting companies offer 24/7 support, but some
will tell you that they only provide "support
via email and our ticketing system"
Thobson proudly offers full service technical
support on most issues, and YES, you can reach
us by phone, email, helpdesk ticket system
or msn even.
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Will
they be in business in 12 months?
Perhaps the biggest threat to your well-being
is the financial stability of your hosting provider.
Discount server hosting companies operate on thin
margins. For the most part, $15 annual fee barely
covers their monthly costs, let alone reimbursement
for the cost of the server or for advertising
expenses. Some of our largest competitors are
operating in the red, pinning their hopes on a
future buyout or a large parent company to bail
them out if they don't make it.
Thobson is a member of the Hostrology Network's
family of hosting companies, a Top 10 hosting
company. Datumlogy.com is also one of the few
profitable companies, proving month after month
that we have the right formula for success. We've
achieved operational and financial efficiencies
through partner relationships with vendors and
economies of scale. In other words, we'll be around
next year. Will they?
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99% Uptime or 100% Uptime ?
Most competitors don't even have a network uptime
guarantee. Others guarantee that the network will
be available 99% of the time. That sounds pretty
good until you do the math: Lets do a little math
here;
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Thobson has
a 100% uptime guarantee. That's some pretty simple
math: 0 minutes a month. Thobson offers the best
reimbursement policy in the industry, promising
that if our network goes down, we will reimburse
you up to 100% of your monthly fee. |
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How quickly do they repair
your server? Do they provide the reimbursement
for the downtime ?
This is a crucial component of shared hosting
service. The fact is server components fail. Even
with consistent monitoring and high quality components,
a hard drive or power supply can still have problems.
It's how fast your hosting provider deals with
this outage that really makes or breaks your business.
Can you imagine your server being down for 24
hours because your power supply went bad?
Since Thobson provides MANAGED Solutions which
means, we can offer a solid hardware replacement
guarantee that says we'll replace your hardware
within just 2 hours from identification of the
problem or we will reimburse you for the downtime.
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How do they charge for
bandwidth overages?
Many discount hosting companies will charge you
for both inbound and outbound bandwidth, which
can increase your bandwidth usage costs by 30%
or more.
Thobson charges for ONE WAY bandwidth
usage. In other words, you run your application
without any worry about Data Traffic.
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Can you backup and monitor
your server yourself ?
Discount hosting companies
typically offer one service - the server - and
that's it! That means they leave the back up and
monitoring duties in your hands. Have you ever
tried to backup a 10GB hard drive across the Internet?
Thobson offers a remote back facility which means
that you can transfer & backup all your emails,
website content, ftp data & account information
to any remote location using FTP. All this is
done using a single click of mouse. Its like a
piece of cake.
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No
Risk - Money Back Guarantee:
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On tope of that you get a 30
Days money back guarantee, which means if you
are not happy with the hosting, we will refund
100% money without deducting a single penny.
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